Frequently Asked Questions

Everything you need to know about our luxury fragrances and services.

Where does Ormonde Jayne ship?

We offer international shipping to most countries worldwide. Delivery times vary by region, but standard shipping typically takes 3-7 business days.

Can I return a fragrance if I have opened it?

Due to hygiene and safety standards, we can only accept returns on products that are unopened, unused, and in their original cellophane packaging within 14 days of receipt.

Are your perfumes vegan and cruelty-free?

Yes, all Ormonde Jayne fragrances are vegan-friendly and we do not test our products or ingredients on animals.

How should I store my perfume to ensure it lasts?

To preserve the integrity of the essential oils, store your bottle in a cool, dark place away from direct sunlight and extreme temperature fluctuations.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.

Do you offer samples before committing to a full bottle?

We highly recommend our Discovery Sets, which allow you to explore a variety of our scents in travel-sized vials before choosing your signature fragrance.